Homeowners

Photo of New Lanark houses

Each enquiry receives a speedy response and appointment with a BCA Surveyor. 

The Surveyor will assess the property to ascertain the improvement options available taking into consideration the form of construction. The options therefore available and the estimated savings will be discussed and confirmed in writing advising on the merits of each option concluding with proposals and fixed prices based on all the systems at the companies discretion. 

On the clients instruction the work is booked up and carried out promptly and a customer care form is completed.

On completion to the customers satisfaction the job is invoiced.

All of the above procedure is carried out with customer care paramount in a fast, friendly, focussed and flexible manner.

125 out of 126 customers surveyed said they would recommend BCA to others and 20 already had. One in three BCA installations are from word of mouth recommendation.

 

 

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